Privacy Policy — Property Pal

Property Pal provides SMS/MMS communication tools that property managers use to coordinate maintenance with tenants and contractors.

Information We Collect

We collect phone numbers, names, unit/property information, and message content submitted by tenants and contractors to coordinate maintenance requests.

How We Use Information

Phone numbers and message content are used solely to send and receive maintenance-related communications — request acknowledgements, scheduling updates, and repair status notifications.

Mobile Messaging Privacy

We do not share, sell, rent, or otherwise provide mobile telephone numbers, SMS opt-in data, or messaging consent information to third parties or affiliates for marketing or promotional purposes.

Mobile information may be shared only with service providers necessary to operate or deliver the messaging service (for example, our SMS carrier and messaging infrastructure provider). Those service providers may use the information only to provide that service and are prohibited from using it for their own marketing or promotional purposes.

  • Message frequency varies based on maintenance activity.
  • Message and data rates may apply.
  • Reply STOP at any time to unsubscribe from messages.
  • Reply HELP for assistance.
  • Opting out of SMS does not affect any other tenancy or property-management services provided to you.

This Mobile Messaging Privacy section controls over any more general data-sharing language elsewhere in this policy. Mobile phone numbers, SMS opt-in data, and messaging consent information are never shared with affiliates, business partners, or any third party for marketing or promotional purposes.

You may enroll in maintenance text updates at our SMS Consent page.

Contact

rubinstein.prop@gmail.com